AS CASES OF COVID-19 spread across the nation in the spring, Bob Moulton decided it was best to close his business, National Pawn, to walk-in sales. Although pawnshops were deemed essential in North Carolina and could remain open, Moulton didn’t want to risk the health of customers or employees at his 19 locations.

However, he also didn’t want to lay off any workers, so he had employees start listing items for sale on sites such as the Facebook Marketplace. Items that were sold were then delivered to customers via curbside pickup.

“We actually found it to be very successful,” Moulton says. “It amazed me the amount of disposable income that our customers had.” Read More..